Posts Tagged ‘Dealing With Conflict’

Dealing With Conflict

Conflict is the inevitable output of workplaces that seek to integrate a broad range of skills and backgrounds and when managed poorly can have a negative effect on both the culture and profitability of an organisation. Kenneth Thomas PhD co developer of the Thomas/Kilmann conflict model defines conflict as,

‘the condition in which peoples concerns appear to be incompatible’

and suggests that research has shown that depending on their level within the organisation managers self report that they spend 18-26% of their time dealing with workplace conflicts.

Read the full article at more by following the link

Dealing with Confilict Positvley SLD

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How to Manage Conflict Positively

When leaders talk of conflict they usually position it in negative terms with the goal being to minimise the repercussions rather than manage the process. Unless autocratic leaders or aggressive individuals always make the best decisions then this has to be viewed as a mistake. Respectful conflict management can lead to better decisions that have the engagement of all parties and be a route to better relationships and broader modes of thinking.

For the full paper click on the link 

Dealing with Conflict Positively

for more information contact

Andrew Semple

07970 646895

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